LinkedIn.com update - November 14

Sally Mikhail Bemis - President/CEO at 360° Strategic Marketing

Lance Brown - President at NextDoor Sales, LLC

Thom Cameron - Owner, EOS Solutions/ Current President OC Ad Club

Today’s LinkedIn.com update to my contacts brings me up to 355 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services

USPS Shipping Package Rate Increase January 2009

The USPS is set to raise their shipping package rates and will go into effect on January 18.

On January 18 prices for Express Mail, Priority Mail, Parcel Select, Parcel Return Service, Global Express Guaranteed, Express Mail International, Priority Mail International, and M-Bags change. As always, we do not impose fuel surcharges, hidden surcharges, or surcharges for residential or Saturday delivery.

The move to January price changes for shipping services is consistent with industry standards and provides a clear picture of the affordable services we offer. Highlights for domestic shipping services include new Commercial Plus pricing, with up-front discounts for high-volume Express Mail and Priority Mail users. On average, Commercial Plus prices for Express Mail are 14.5 percent less than retail prices; Priority Mail Commercial Plus prices average 7 percent less. We are also introducing a new, smaller Priority Mail flat-rate box. The new box is priced the same as the flat-rate envelope and provides a great option for customers sending smaller items that require sturdy packaging and the convenience of flat rate pricing.

Prices for Express Mail and Priority Mail are designed to maintain the Postal Service’s competitive position as the best shipping value in the market, especially for packages weighing less than 5 pounds. The new prices also make Parcel Select, our “last mile” ground product, an even better value for high-volume shippers. For international mailers, Global Express Guaranteed, Express Mail International and Priority Mail International are the best value in global shipping.

New flat rate prices effect January 18, 2009
Flat Rate Envelopes and Boxes Retail Commercial Base Commercial Plus
Priority Mail —
Envelope $4.95 $4.80 $4.75
Small box $4.95 $4.80 $4.75
Regular box $10.35 $9.85 $9.67
Large box $13.95 $13.50 $13.27
Large box (APO/FPO) $11.95 $11.50 $11.30
Express Mail —
Envelope $17.50 $16.63 $14.96

This pricing change is the first to separate shipping and mailing services. We will announce the price change for mailing services in February, including stamp prices, with new prices effective in May 2009.

Source USPS Website

LinkedIn.com update - November 11

Kevin Gaydosh - PR Director/Strategic Planner at O’Brien et al

Today’s LinkedIn.com update to my contacts brings me up to 351 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services

DHL Express to End U.S. Domestic Service to Focus on International Services

DHL Express to End U.S. Domestic Service to Focus on International Services

  • U.S. Domestic-only services end January 30, 2009
  • International shipping to/from U.S. remains intact
  • Will reduce U.S. operating costs by over 80%
  • U.S. stays an integral part of DHL’s global network

DHL today announced a repositioning of its U.S. Express business. Beginning January 30, 2009, DHL’s U.S. Express business will focus entirely on its international offerings and will discontinue its domestic-only air and ground services.  The company will retain a strong international presence and capability in the U.S. going forward.

The announcement was made this morning at a press conference held in Bonn, Germany by Deutsche Post World Net, parent company of DHL U.S. Express.

“This is the right move for our U.S. Express operations given the current economic climate and for the long run,” said John Mullen, Global CEO of DHL Express. “Focusing our U.S. Express efforts on what we do better than anyone else international shipping serves the best interests of our customers, employees and shareholders around the world.”

In order to meet its financial goals, DHL U.S. Express will close its U.S. ground hubs, and reduce the number of stations from 412 to 103. This will result in an additional reduction of 9,500 U.S. jobs at DHL Express on top of the approximately 5,400 positions already reduced since January. The company will retain 3,000 to 4,000 U.S. Express employees, tailored to the needs of international express customers. These measures will allow DHL’s U.S. Express business to reduce its operating costs from $5.4 billion to under $1 billion, a decrease of over 80%.

“Making a decision that affects the lives of many dedicated employees is never easy, but this is the best path forward for our company,” said Mullen.

The company will maintain its international express service in the U.S. at today’s levels and the U.S. will remain an integral part of DHL’s global network. All international shipments to and from the U.S. will still be delivered, while 99 percent will be picked up.

“DHL remains committed to the U.S. express market,” said Mullen.  “A continued U.S. presence is essential to our entire global Express network:  Close to half of our top 200 customers are based in the U.S., and U.S. trade lanes make up close to half of our global volume, and half of our global shipments touch the U.S.  We are here to stay.”

There will be no impact to services offered by the other DHL/DPWN businesses in the U.S. such as Global Forwarding/Freight, Supply Chain/Customer Information Services (CIS) and DHL Global Mail.  With more than 25,000 employees across the country, these divisions will continue to conduct their successful U.S. operations.

LinkedIn.com update - November 6

Michael Ervin - President at Ervin | Bell Marketing Communications

Today’s LinkedIn.com update to my contacts brings me up to 350 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services

From today’s Wall Street Journal - Changing Consumer Buying Habits

I got a copy of this article a little while ago from John Galinos from The Properties Group in New York.

This article is from the Wall Street Journal - it’s really a good read about how marketers are caputuring consumers loyalty through rebate and incentive programs. We have been assisting TPG for the past 13 years and can attest to the value of these type of programs.

Rewards programs work.

Read the full article on the Wall Street Journal Web Site.

Five Reasons Why Prospects Hesitate To Become Customers

Cold calls are tough. I am finding that at times that connecting to prospects is not an exact science. As frustrating as it can be this article by Linda sheds some light on thier reasons for hesitating. Thanks Linda!

Five Reasons Why Prospects Hesitate - To Become Customers

  1. The prospect likes you, but doesn’t trust you.
  2. They are missing necessary information and won’t move forward until you provide it.
  3. They are concerned about risk.
  4. They like you and they trust you, but you haven’t given them a compelling reason to change vendors.
  5. They intend to do business with you someday, but haven’t given any real thought as to when.

Talk to the prospect and ask two questions:

  1. What else would you like to know about my company?
  2. What do you suggest we do to move forward?

Find out what it will take to win an order.

LinkedIn.com update - November 4

Graham Mooney - Business Development at Juxt Interactive

Perry Wilson - V.P. Sales at Advanced Image Direct

Today’s LinkedIn.com update to my contacts brings me up to 349 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services

LinkedIn.com update - October 29

Brent Alexander - Chief Noisemaker at The Direct Marketing Alliance

Nguyen Duong - Strategic Planner at TracyLocke, Inc.

Ted Seward - Vice President of Maketing and Product Development at Virtual Systems

Today’s LinkedIn.com update to my contacts brings me up to 347 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services

LinkedIn.com update - October 27

Nathan Bauman - Executive Recruiter at Binder Resources, Inc.

Jessica Gelber - Producer at Shooting Star Productions

Jennifer Nguyen - President at CitiNannies LLC

Today’s LinkedIn.com update to my contacts brings me up to 344 contacts.

Thanks for the connections!

Ruben S. Gonzalez

Dot Fulfillment Services